X-Junk-Score: 0 [] X-Cloudmark-Score: 0 [] Return-Path: Received: from [69.155.252.182] (HELO yoursummit.com) by mail.stalker.com (CommuniGate Pro SMTP 5.2.14) with ESMTP id 54370461 for CGatePro@mail.stalker.com; Thu, 02 Jul 2009 08:18:13 -0700 Received-SPF: none receiver=mail.stalker.com; client-ip=69.155.252.182; envelope-from=dhazzard@yoursummit.com Received: from [192.168.1.126] (account dhazzard@yoursummit.com) by yoursummit.com (CommuniGate Pro IMAP 5.2.14) with XMIT id 7132495 for CGatePro@mail.stalker.com; Thu, 02 Jul 2009 10:17:42 -0500 Subject: RE: iPhone Calendar loop(again) Date: Thu, 02 Jul 2009 10:17:41 -0500 Organization: Summit Financial Group Message-Id: <1957c0f9167f1a468c92c3993ecc50de@yoursummit.com> In-Reply-To: MIME-Version: 1.0 Thread-Topic: iPhone Calendar loop(again) Priority: Normal Importance: normal X-MSMail-Priority: normal X-Priority: 3 Sensitivity: Normal Thread-Index: Acn7KD4r8GctdVAkTGqrqrtz3Cs3pw== From: "Dana Hazzard Jr" To: "CommuniGate Pro Discussions" X-MAPI-LastModified: Thu, 02 Jul 2009 10:17:41 -0500 X-Mailer: CommuniGate Pro MAPI Connector 1.52.13.1/1.52.14.1 Content-Type: multipart/alternative; boundary="----_=_NextPart_23811_00028703.00009894" ------_=_NextPart_23811_00028703.00009894 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable I'll second this. And not only does this make Communigate look bad, it makes all of us as sys= admins as well as our companies look bad when clients receive hundreds if = not thousands of calendar requests. -Dana _____ From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] On Beh= alf Of Jim Cowing Sent: Wednesday, July 01, 2009 9:12 AM To: CommuniGate Pro Discussions Subject: Re: iPhone Calendar loop(again) Dmitry, For those of us deploying CommuniGate in a corporate environment, it IS 100= percent a CommuniGate bug - why? Because senior management can say - "it d= oesn't happen with Exchange server, therefore it is a CommuniGate issue". T= he real cause is irrelevant - you can't think like an engineer, you have to= see it from a customer perspective. And senior management controls the pur= se strings, and are the ones demanding iPhone support. I am currently quoti= ng out replacing CommuniGate with both Zimbra and Exchange due to the abysm= al response to the iPhone issue and chronic instability issues with CGPro/M= API Connector/Outlook 2007. Jim Cowing From: Technical Support Date: June 29, 2009 8:31:16 AM PDT Subject: Re: iPhone Calendar loop(again) Hello, We are working on this problem. But I want also to point out that this is not completely a CGPro bug. The loops are caused by iPhone's behavior and AirSync protocol limitation: = it tries to "change" a calendar item sending the data which actually contai= ns no changes - in the AirSync representation. This happens because AirSync= does not provide status attribute for attendees listed in an event. We hav= e implemented a workaround for this in the upcoming 5.2.15 and test that no= w. Eric Dilbeck wrote: So I had an iPhone user send out 5000 email to four of my other emails user= s this weekend. I sure wish Stalker would fix this VERY SEVER bug in Commun= igate Pro. Between this and the inability to set custom ringtone for contac= ts makes the iPhone with Communigate almost useless. I suggest we all call/email stalker today to let them know how important th= is issue is. Maybe if we flood the tech support with all the same issue, th= ey might get a clue and address these issues. I currently have 5 iPhone on Communigate, If these issues don't get resolve= d I will be forced to look at another email server provider. Eric Dilbeck Presort First Class Information Technology -- Best regards, Dmitry Akindinov ------_=_NextPart_23811_00028703.00009894 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable
I'll second this.
 
And not only does this make Communigate look bad, = it makes all of us as sys admins as well as our companies look bad when cl= ients receive hundreds if not thousands of calendar requests.
 
-Dana

From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] On Behalf Of Jim Cowing
Sent: Wednesday, July 01, 2009 9:12 AM
To: CommuniGate Pro Discussions
Subject: Re: iPhone Calendar loop(again)

Dmitry,

For those of us deploying CommuniGate in a corporate environment, it I= S 100 percent a CommuniGate bug - why? Because senior management can say - "it do= esn't happen with Exchange server, therefore it is a CommuniGate issue". The real= cause is irrelevant - you can't think like an engineer, you have to see it = from a customer perspective. And senior management controls the purse strings, a= nd are the ones demanding iPhone support. I am currently quoting out replacing= CommuniGate with both Zimbra and Exchange due to the abysmal response to th= e iPhone issue and chronic instability issues with CGPro/MAPI Connector/Outlo= ok 2007.

Jim Cowing


From: <= SPAN style=3D"FONT-SIZE: medium; FONT-FAMILY: 'Helvetica'">Technical Support <= ;support@stalker.com>
<= /DIV>
Date: <= SPAN style=3D"FONT-SIZE: medium; FONT-FAMILY: 'Helvetica'">June 29, 2009 8:31:16= AM PDT
Subject: Re: iPhone Calenda= r loop(again)


Hello,

We are working on thi= s problem.

But I want also to point out that this is not completely a = CGPro bug.
The loops are caused by iPhone's behavior and AirSync protocol limitation: it tries to "change" a calendar item sending the data which act= ually contains no changes - in the AirSync representation. This happens because AirSync does not provide status attribute for attendees listed in an event.= We have implemented a workaround for this in the upcoming 5.2.15 and test that= now.

Eric Dilbeck wrote:
So I had an iPhone user send out 5000 email to fo= ur of my other emails users this weekend. I sure wish Stalker would fix this VE= RY SEVER bug in Communigate Pro. Between this and the inability to set custo= m ringtone for contacts makes the iPhone with Communigate almost useless.
I suggest we all call/email stalker today to let = them know how important this issue is. Maybe if we flood the tech support with= all the same issue, they might get a clue and address these issues.
I currently have 5 iPhone on Communigate, If thes= e issues don't get resolved I will be forced to look at another email serve= r provider.
Eric Dilbeck
Presort First Class
Information Technology
  

--
Best regards,
Dmitry Akindinov
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