Mailing List CGatePro@mail.stalker.com Message #98194
From: Jim Cowing <jcowing@actiontec.com>
Subject: Re: iPhone Calendar loop(again)
Date: Wed, 01 Jul 2009 07:12:26 -0700
To: CGatePro
X-Mailer: Apple Mail (2.935.3)
Dmitry,

For those of us deploying CommuniGate in a corporate environment, it IS 100 percent a CommuniGate bug - why? Because senior management can say - "it doesn't happen with Exchange server, therefore it is a CommuniGate issue". The real cause is irrelevant - you can't think like an engineer, you have to see it from a customer perspective. And senior management controls the purse strings, and are the ones demanding iPhone support. I am currently quoting out replacing CommuniGate with both Zimbra and Exchange due to the abysmal response to the iPhone issue and chronic instability issues with CGPro/MAPI Connector/Outlook 2007.

Jim Cowing


From: Technical Support <support@stalker.com>
Date: June 29, 2009 8:31:16 AM PDT
Subject: Re: iPhone Calendar loop(again)


Hello,

We are working on this problem.

But I want also to point out that this is not completely a CGPro bug.
The loops are caused by iPhone's behavior and AirSync protocol limitation: it tries to "change" a calendar item sending the data which actually contains no changes - in the AirSync representation. This happens because AirSync does not provide status attribute for attendees listed in an event. We have implemented a workaround for this in the upcoming 5.2.15 and test that now.

Eric Dilbeck wrote:
So I had an iPhone user send out 5000 email to four of my other emails users this weekend. I sure wish Stalker would fix this VERY SEVER bug in Communigate Pro. Between this and the inability to set custom ringtone for contacts makes the iPhone with Communigate almost useless.
I suggest we all call/email stalker today to let them know how important this issue is. Maybe if we flood the tech support with all the same issue, they might get a clue and address these issues.
I currently have 5 iPhone on Communigate, If these issues don't get resolved I will be forced to look at another email server provider.
Eric Dilbeck
Presort First Class
Information Technology
  

--
Best regards,
Dmitry Akindinov
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