X-Junk-Score: 0 [] X-Cloudmark-Score: 0 [] Return-Path: Received: from taylortelephone.com ([70.89.198.97] verified) by mail.stalker.com (CommuniGate Pro SMTP 5.2.14) with ESMTPS id 54211669 for CGatePro@mail.stalker.com; Thu, 25 Jun 2009 12:07:20 -0700 Received-SPF: pass receiver=mail.stalker.com; client-ip=70.89.198.97; envelope-from=jonnt@taylortelephone.com X-Virus-kav-Scanned: by taylortelephone.com X-Virus-Scanned: by taylortelephone.com Received: from [65.219.124.70] (account jonnt HELO tts-mpc.taylortelephone.com) by taylortelephone.com (CommuniGate Pro SMTP 5.2.14) with ESMTPSA id 3154980 for CGatePro@mail.stalker.com; Thu, 25 Jun 2009 14:06:49 -0500 Message-ID: <4A43CAC1.3040903@taylortelephone.com> Date: Thu, 25 Jun 2009 14:06:41 -0500 From: Jonn Taylor User-Agent: Thunderbird 2.0.0.21 (X11/20090320) MIME-Version: 1.0 To: CommuniGate Pro Discussions Subject: Re: Calendar update loop with iPhone is back References: In-Reply-To: Content-Type: text/plain; charset=windows-1252; format=flowed Content-Transfer-Encoding: 8bit Agreed, They need to fix the problem. I use a BB with AstSync and have some of the same problems that other are having with their iPhone. I would like to be able to support iPhones also, but with the current state of airsync there is now way I am going too. I have asked support for an update on this issue and have NEVER received a response to my emails. Jonn Taylor Ben Hanes wrote: > It seems that it may be a matter of expectation. Since CGP is > advertising that they have Active Sync support, then they should be > more proactive in providing this support. If it is a public beta > project then we would all expect there to be problems. This would > make it much easier for the developers to continue lagging (perceived) > in fixing this feature. (I do realize that this is a tricky puzzle > and appreciate all the work that has been done so far.) > > However, since they are marketing the product as a solution > (http://www.communigate.com/carrier/airsync.html). There needs to be > more attention to solving the glaring inadequacies of the released > product. > > Perhaps there is not enough users that actually need this service. In > that case, it makes sense that the support would be as it is. That is > why I wanted to poll the community to see if it was even worth pursuing. > > > ---------------------------------------------- > Ben Hanes > Email Administrator > Children's Hospital Oakland Research Institute > > On Jun 24, 2009, at 10:51 PM, Shaun Gamble wrote: > >> Unless they do a pretty major overhaul, I doubt you will see it fixed >> any time soon. >> >> It took another company to get BB support for CGP and even now it's >> still got problems with Calendar events and the like. >> >> Ben Hanes wrote: >>> My apologies to those on this list who have no care for iPhone >>> support... >>> >>> On a scale of 1-5 how important is iPhone support in your CGP >>> implementation? >>> >>> For us it is a solid 4. >>> >>> I'd like to see how many CGP users actually need this >>> functionality. It would be helpful for Support and Management to >>> see how much of their user base can benefit from a working iPhone >>> solution. Obviously the Marketing team understands: >>> (http://www.communigate.com/carrier/airsync.html). >>> >>> Since the collaboration suite of tools is not that great for our Mac >>> environment, the iPhone seems to be our best hope to keep our users >>> at bay. We have related CommuniGate's promise of Mac support for to >>> long now with no results. Having a decent mobile solution would help. >>> Thanks >>> >>> Ben >>> -------- >>> >>> On Jun 23, 2009, at 2:22 AM, rob@enem.nl wrote: >>> >>>> the flooding started here again too....thousands of emails >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> *From:* CommuniGate Pro Discussions >>>> [mailto:CGatePro@mail.stalker.com] *On Behalf Of *Ben Hanes >>>> *Sent:* Monday, June 22, 2009 6:28 PM >>>> *To:* CommuniGate Pro Discussions >>>> *Subject:* Re: Calendar update loop with iPhone is back >>>> >>>> Yes, please!! >>>> >>>> After 5 years of loyal CGP support. This one bug will take us away >>>> from years of happiness. Our users are demanding iPhone support >>>> and this issue is to much to bear. It kills productivity and >>>> batteries. >>>> >>>> CommuniGate, please help us!!!!!!!!!!!!! >>>> >>>> >>>> ---------------------------------------------- >>>> Ben Hanes >>>> Email Administrator >>>> >>>> On Jun 21, 2009, at 4:23 PM, Andrew Hotlab wrote: >>>> >>>>> The 5.2.12 version of CommuniGate was shipped with a workaround >>>>> for the bug in iPhone OS 2.2, as reported by your release notes: >>>>> >>>>> /AIRSYNC: Calendar item updating changed to provide a workaround >>>>> for the Apple iPhone 2.2 "looped update" bug./ >>>>> >>>>> >>>>> It seems that Apple finally fixed the bug with its latest release, >>>>> since the problem is coming back with the new iPhone OS 3.0, as >>>>> you can see in this log extract: >>>>> >>>>> /[...]/ >>>>> >>>>> /01:10:33.503 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync >>>>> request >>>>> 01:10:33.505 2 MAILBOX(andreav/Calendar) {1038} appended >>>>> @2565369: 59+1091 bytes >>>>> 01:10:33.505 2 MAILBOX(andreav/Calendar) {1037} deleted: overwrite >>>>> 01:10:33.505 2 MAILBOX(andreav/Calendar) cut @2565369, 522 >>>>> messages, last={1038} >>>>> 01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted, >>>>> 1 updated, 0 fetched >>>>> 01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 1 retrieved, >>>>> reported 1 as deleted, 0 as updated >>>>> 01:10:37.302 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync >>>>> request >>>>> 01:10:37.304 2 MAILBOX(andreav/Calendar) {1039} appended >>>>> @2565369: 59+1091 bytes >>>>> 01:10:37.304 2 MAILBOX(andreav/Calendar) {1038} deleted: overwrite >>>>> 01:10:37.305 2 MAILBOX(andreav/Calendar) cut @2565369, 522 >>>>> messages, last={1039} >>>>> 01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted, >>>>> 1 updated, 0 fetched >>>>> 01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 1 retrieved, >>>>> reported 1 as deleted, 0 as updated >>>>> 01:10:42.120 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync >>>>> request >>>>> 01:10:42.122 2 MAILBOX(andreav/Calendar) {1040} appended >>>>> @2565369: 59+1091 bytes >>>>> 01:10:42.122 2 MAILBOX(andreav/Calendar) {1039} deleted: overwrite >>>>> 01:10:42.123 2 MAILBOX(andreav/Calendar) cut @2565369, 522 >>>>> messages, last={1040} >>>>> 01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted, >>>>> 1 updated, 0 fetched >>>>> 01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 1 retrieved, >>>>> reported 1 as deleted, 0 as updated/ >>>>> >>>>> /[...]/ >>>>> >>>>> / >>>>> / >>>>> Please remove the old workaround from the next release of >>>>> CommuniGate! :) >>>>> >>>>> >>>>> ------------------------------------------------------------------------ >>>>> >>>>> check out the rest of the Windows Live™. More than mail–Windows >>>>> Live™ goes way beyond your inbox. More than messages >>>>> >>>> >>> >> >> >> -- >> >> Shaun >> http://www.crocosauruscove.com http://www.destinationnt.com >> http://www.momdarwin.com http://www.valueinn.com.au >> Please do not send any unsolicited email. It is not wanted. >> >> ############################################################# >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> To switch to the INDEX mode, E-mail to >> Send administrative queries to > > > ############################################################# > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > To switch to the INDEX mode, E-mail to > Send administrative queries to