My apologies to those on this list who have no care for iPhone support...

On a scale of 1-5 how important is iPhone support in your CGP implementation?

For us it is a solid 4.

I'd like to see how many CGP users actually need this functionality.  It would be helpful for Support and Management to see how much of their user base can benefit from a working iPhone solution.  Obviously the Marketing team understands: (http://www.communigate.com/carrier/airsync.html).

Since the collaboration suite of tools is not that great for our Mac environment, the iPhone seems to be our best hope to keep our users at bay.  We have related CommuniGate's promise of Mac support for to long now with no results.  Having a decent mobile solution would help.  Thanks

Ben
--------

On Jun 23, 2009, at 2:22 AM, rob@enem.nl <mailto:rob@enem.nl> wrote:

the flooding started here again too....thousands of emails

------------------------------------------------------------------------
*From:* CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] *On Behalf Of *Ben Hanes
*Sent:* Monday, June 22, 2009 6:28 PM
*To:* CommuniGate Pro Discussions
*Subject:* Re: Calendar update loop with iPhone is back

Yes, please!!

After 5 years of loyal CGP support.  This one bug will take us away from years of happiness.  Our users are demanding iPhone support and this issue is to much to bear.  It kills productivity and batteries.

CommuniGate, please help us!!!!!!!!!!!!!


----------------------------------------------
Ben Hanes
Email Administrator

On Jun 21, 2009, at 4:23 PM, Andrew Hotlab wrote:

The 5.2.12 version of CommuniGate was shipped with a workaround for the bug in iPhone OS 2.2, as reported by your release notes:

    /AIRSYNC: Calendar item updating changed to provide a workaround
    for the Apple iPhone 2.2 "looped update" bug./


It seems that Apple finally fixed the bug with its latest release, since the problem is coming back with the new iPhone OS 3.0, as you can see in this log extract:

    /[...]/

    /01:10:33.503 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
    request
    01:10:33.505 2 MAILBOX(andreav/Calendar) {1038} appended
    @2565369: 59+1091 bytes
    01:10:33.505 2 MAILBOX(andreav/Calendar) {1037} deleted: overwrite
    01:10:33.505 2 MAILBOX(andreav/Calendar) cut @2565369, 522
    messages, last={1038}
    01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
    1 updated, 0 fetched
    01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
    reported 1 as deleted, 0 as updated
    01:10:37.302 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
    request
    01:10:37.304 2 MAILBOX(andreav/Calendar) {1039} appended
    @2565369: 59+1091 bytes
    01:10:37.304 2 MAILBOX(andreav/Calendar) {1038} deleted: overwrite
    01:10:37.305 2 MAILBOX(andreav/Calendar) cut @2565369, 522
    messages, last={1039}
    01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
    1 updated, 0 fetched
    01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
    reported 1 as deleted, 0 as updated
    01:10:42.120 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
    request
    01:10:42.122 2 MAILBOX(andreav/Calendar) {1040} appended
    @2565369: 59+1091 bytes
    01:10:42.122 2 MAILBOX(andreav/Calendar) {1039} deleted: overwrite
    01:10:42.123 2 MAILBOX(andreav/Calendar) cut @2565369, 522
    messages, last={1040}
    01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
    1 updated, 0 fetched
    01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
    reported 1 as deleted, 0 as updated/

    /[...]/

/
/
Please remove the old workaround from the next release of CommuniGate! :)


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