Mailing List CGatePro@mail.stalker.com Message #97069
From: ish Support <support@ish.com.au>
Subject: Re: iPhone using airsync unable to send
Date: Thu, 15 Jan 2009 15:19:24 +1100
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
X-Mailer: Apple Mail (2.930.3)
There are no rules on the account, thanks.


On 15/01/2009, at 2:38 PM, Shaun Gamble wrote:

Is there any rules on the user's account and which of the three Sent directories is email being copied to when it is sent? That'd be the first two questions I'd ask, then work from there.

ish Support wrote:
List

I have an issue with an iPhone and AIRSYNC, I have setup the account as an exchange account and other accounts on this mail server work from other iPhones so I believe the problem is either hte phone or the account.

The iPhone can check and receive emails without issue, the problem is in the sending. The one thing about this account also is that its not the default domain.

CGate Server version : 5.2.11
iPhone Version 2.2 (5G77)
Model: MB496X

The error you receive on the phone when sending is as follows:

"Cannot Send Mail" "An error occurred while delivering this message."

I have turned up the loggin on the server and found the following:

09:57:05.982 2 AIRSYNC(jennifer@aldred.com.au <mailto:jennifer@aldred.com.au>) iPhone(Appl87843QT4Y7K): SendMail request
09:57:05.982 2 HTTPU-000468([123.208.199.96]) Error.wssp(aldred.com.au) retrieved
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> HTTP/1.1 500 mailbox not found
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> Content-Length: 859
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> Connection: close
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> Date: Wed, 14 Jan 2009 22:57:05 GMT
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> Content-Type: text/html;charset=iso-8859-1
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> Server: Microsoft-IIS/6.0
09:57:05.982 5 HTTPU-000468([123.208.199.96]) hdr> 09:57:05.982 4 HTTPU-000468([123.208.199.96]) rsp(859): 500 mailbox not found
09:57:05.982 5 HTTPU-000468([123.208.199.96]) s-out: HTTP/1.1 500 mailbox not found\r\nContent-Length: 859\r\nConnection: close\r\nDate: Wed, 14 Jan 2009 22:57:05 GMT\r\nContent-Type: text/html;charset=iso-8859-1\r\nServer: Microsoft-IIS/6.0\r\n\r\n<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transi
09:57:05.982 5 HTTPU-000468([123.208.199.96]) TLS out 23: (1061) D7 98 FD 06 2A 0E B9 29 8F 95 3B 07 87 3F D2 99 E5 C5 05 82 CC 30 36 55 7A 5A 97 17 9A E7 AA 3F CF F1 2C EB 04 9C FE B1 D2 A8 3C 63 54 FF F1 84 D0 A4 8B FD DC 18 E6 AA 2A 92 85 EC B3 54 38 82 48 15 DF 31 06 06 14 2C B7 A4 89 11 69 3B
09:57:05.982 4 HTTPU-000468([123.208.199.96]) TLS connection is closing
09:57:05.982 5 HTTPU-000468([123.208.199.96]) TLS out 21: (22) 18 0D 7D FA 96 88 01 2D 56 A1 5C 49 9D F6 D1 E8 73 88 6B EF A7 19
09:57:05.982 4 HTTPU-000468([123.208.199.96]) closing connection
09:57:05.982 4 HTTPU-000468([123.208.199.96]) releasing stream

my question is, what mailbox is it trying to find? Is this stopping the email from sending? Here is the list of mdirs found in the account

Apple Mail To Do.mdir
Deleted Items.mdir
Deleted Messages.mdir
Drafts.mdir
INBOX.mdir
Junk E-mail.mdir
Sent Items.mdir
Sent Messages.mdir
Sent.mdir
Trash.mdir

Thanks
-------------------------->

ish

http://www.ish.com.au

Level 1, 30 Wilson Street Newtown 2042 Australia

phone +61 2 9550 5001   fax +61 2 9550 4001




--

Shaun
http://www.crocosauruscove.com http://www.destinationnt.com
http://www.momdarwin.com http://www.valueinn.com.au
Please do not send any unsolicited email. It is not wanted.

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-------------------------->

ish

http://www.ish.com.au

Level 1, 30 Wilson Street Newtown 2042 Australia

phone +61 2 9550 5001   fax +61 2 9550 4001


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