Mailing List Message #94606
From: Jim Steil <>
Subject: Re: Emails missing when offline, available when online
Date: Fri, 04 Apr 2008 08:06:16 -0500
To: CommuniGate Pro Discussions <>
It appears as though your not downloading the entire message when syncing.  Although, it appears as though it used to be setup that way.

What kind of connection?  IMAP, MAPI?

If MAPI, in Outlook, click Tools, Email Accounts.  Then View or Change Account, and then Change your account.  Click the Advanced tab.  Check the 'Include all folders in Send/Receive' and 'Always download entire message' checkboxes. 

If IMAP, the configuration would depend on which client you are using.


Narine Harripersaud wrote:

See user’s comment below, any ideas what could be causing this?


“I'm working offline typically - or I'm on the road or home and I need something that is in one of my folders (not archived but something from a recent period).  This morning I was looking for an article sent to me in the last 4 months or so which I filed in a folder titled Articles.  When I pulled up the file folder, the last article filed was 12-6-07 and I have since filed a number of articles in there - there should be several for 2008 which do not show.


I have had this problem before where when this occurs and then I go back in to the file folder while I'm in the office (on the network), those articles I was looking for show up.”



Kindest regards,

Narine Harripersaud

Windows Administrator


2401 P.G.A Boulevard, Suite 100     

Palm Beach Gardens, FL 33410

Direct:  561-775-1157                       

Mobile: 561-542-9546
Fax:      561-775-1168     


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