Mailing List Message #92034
From: Eliza Bonner <>
Subject: Mail from webform is stopped
Date: Thu, 02 Aug 2007 15:52:15 -0700
To: <CGatePro>

We have recently set up a web form that is set to mail to an email address in our CommuniGate Pro server.  However, the e-mail coming from the web form does not have a fully qualified domain name in the return path, and as a result, CommuniGate is not letting it through.  Is there a way to set CommuniGate to allow mail coming from this server through even though it doesn’t have a fully qualified domain?  A relevant section of the log file is below (with names changed). 


18:50:43.405 5 SMTPI-000305([]) inp: EHLO server.localdomain

18:50:43.405 3 DNR-018431(server.localdomain) A:host name is unknown

18:50:43.405 3 SMTPI-000305(server.localdomain) failed to resolve HELO parameter: host name is unknown. Real address is []


18:50:43.514 5 SMTPI-000305([]) inp: MAIL From:<apache@server.localdomain> SIZE=624

18:50:43.514 4 SMTPI-000305([]) checking MX-record for server.localdomain

18:50:43.514 3 DNR-018432(server.localdomain) MX:host name is unknown

18:50:43.514 4 SMTPI-000305([]) checking A-record of server.localdomain

18:50:43.514 3 DNR-018433(server.localdomain) A:host name is unknown

18:50:43.514 1 SMTPI-000305([]) Return-Path 'apache@server.localdomain' rejected: host name is unknown

18:50:45.514 5 SMTPI-000305([]) s-out: 572 apache@server.localdomain host name is unknown\r\n


I’m also working to try and get a fully qualified domain into the return path, but I don’t have full control over that machine, so I want to try to see if I can make it work through CommuniGate.  Thank you for any help… I’m somewhat new at this.



S. Eliza Bonner

Website Coordinator

Freedom House


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