Mailing List Message #92007
From: Martin.Hepworth <>
Subject: RE: Using IMAP outside the office
Date: Tue, 31 Jul 2007 17:36:41 +0100
To: CommuniGate Pro Discussions <>
X-Mailer: CommuniGate Pro MAPI Connector 1.2.12/1.2.12

IMAP does NOT send email, it only receives. SMTP sends!

I'd check the clients are authenticating for smtp.

Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: CommuniGate Pro Discussions [] On
> Behalf Of Aaron Willems
> Sent: 31 July 2007 17:30
> To: CommuniGate Pro Discussions
> Subject: Using IMAP outside the office
> Good Morning,
> I thought I'd ask you guys this question, I tried working with technical
> support and got nowhere. I need to know if Communigate supports this
> feature. But before I post my question, let me just say this. I did not
> configure our mail server. I'm not an engineer, I'm just a support person,
> there is no engineer on site, so I'm hoping you guys can help.
> We're currently running Communigate Pro 5.1.9 on an IBM server via Windows
> 2000 Server SP4. The mail clients are all IMAP based. When the clients
> work
> from the office they can use Entourage or Outlook to send email. When they
> leave the office they can mo longer send emails to outside clients only
> other staff members. They are forced to use the Web browser or change
> their
> outgoing SMTP settings to their home ISP's SMTP settings.
> Is there a way to get the IMAP protocol to work on other ISP network's
> meaning outside the office? I've clicked on the Allow logins from non-
> client
> IP address, and it did not work. I get these errors messages when I try,
> Relay prohibited, you are not allowed to relay email. I obviously don't
> want
> to turn on the relay feature, so I tried putting my username and password
> in
> the outgoing SMTP settings and it made no difference. I got this error
> message instead, relaying prohibited you should authenticate first.
> What am I missing? Can I get this to work or not? I could really use your
> help.
> Thanks in Advance.
> --
> Aaron Willems
> Systems Administrator
> Lieberman Productions
> Philo Television
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Red Lion 49 Ltd T/A Solid State Logic
Registered as a limited company in England and Wales
(Company No:5362730)
Registered Office: 25 Spring Hill Road, Begbroke, Oxford OX5 1RU,
United Kingdom

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