Mailing List Message #92005
From: Aaron Willems <>
Subject: Using IMAP outside the office
Date: Tue, 31 Jul 2007 09:29:44 -0700
To: CommuniGate Pro Discussions <>
Good Morning,

I thought I'd ask you guys this question, I tried working with technical
support and got nowhere. I need to know if Communigate supports this
feature. But before I post my question, let me just say this. I did not
configure our mail server. I'm not an engineer, I'm just a support person,
there is no engineer on site, so I'm hoping you guys can help.

We're currently running Communigate Pro 5.1.9 on an IBM server via Windows
2000 Server SP4. The mail clients are all IMAP based. When the clients work
from the office they can use Entourage or Outlook to send email. When they
leave the office they can mo longer send emails to outside clients only
other staff members. They are forced to use the Web browser or change their
outgoing SMTP settings to their home ISP's SMTP settings.

Is there a way to get the IMAP protocol to work on other ISP network's
meaning outside the office? I've clicked on the Allow logins from non-client
IP address, and it did not work. I get these errors messages when I try,
Relay prohibited, you are not allowed to relay email. I obviously don't want
to turn on the relay feature, so I tried putting my username and password in
the outgoing SMTP settings and it made no difference. I got this error
message instead, relaying prohibited you should authenticate first.

What am I missing? Can I get this to work or not? I could really use your

Thanks in Advance.
Aaron Willems
Systems Administrator
Lieberman Productions
Philo Television

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