Mailing List CGatePro@mail.stalker.com Message #106795
From: Karl Zander cgplist@commpartners.com <CGatePro@mail.stalker.com>
Subject: Re: Emails losing formatting
Date: Fri, 06 Apr 2018 10:09:33 -0400
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
X-Mailer: CommuniGate Pro WebUser v6.1.18
Have you checked that "Always convert RTF to HTML" is selected?  With the MAPI connector installed, go into the account settings.  I think this is on the Advanced tab.

--Karl


On Thu, 05 Apr 2018 13:31:48 +1000
 "Paul_Dudley pdudley@anl.com.au" <CGatePro@mail.stalker.com> wrote:
>We are running Communigate Pro v 6.2.0 on red Hat linux. Clients are Outlook 2010, 2013 & 2016. We are getting some complaints about staff receiving emails from external parties and these emails lose their formatting, plus in-body attachments, tables and pictures are appearing as separate attachments rather than within the body of the emails. Has anyone else experienced this and if so have your found a cause and a fix?
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>Thanks & Regards
>Paul Dudley
>IT Systems Administrator
>Address : pdudley@anl.com.au
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