Sorry - no easy fix apart from re-imaging the PC, or uninstall and reinstall MSO2016, or downgrade to an older version of Office

Regards
Paul Dudley
pdudley@anl.com.au

-----Original Message-----
From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com]
Sent: Wednesday, 17 January 2018 1:33 PM
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Subject: Re: Outlook 2016 Crashes with MAPI

Have you had any success with this? We are finding some isolated cases still. Before I look elsewhere or uninstall and reinstall MSO2016 (a nightmare), I just thought I'd ask.


On 27/11/2017 2:49 PM, Paul_Dudley pdudley@anl.com.au wrote:

Yes we are experiencing this today with PCs running Windows 8 or 10.

We are also running CommuniGate on linux - v6.1.16. I plan on upgrading to v6.2.0 tonight (again).
MAPI client version appears to be the same as yours below (dated early November).

And before anyone asks - no we can't stop the Windows updates on the PCs...

Regards
Paul Dudley
pdudley@anl.com.au

-----Original Message-----
From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com]
Sent: Thursday, 9 November 2017 2:25 AM
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Subject: Outlook 2016 Crashes with MAPI

Anyone running Outlook 2016 and experiencing Outlook crashes?

Staff running Outlook 2016 are reporting that it crashes about 4 times a day.  Haven't been able to isolate any specific task like searching for messages or composing or moving to different folders.

CGP 6.1.18  on Linux (6.1.13 had the same problems.)

MAPI Connector
Server: 1.54.12.20
Client: 1.54.12.20

We've disabled all the COM addins expect for CGP.

Outlook 2013 is stable.  But Replay All doesn't work.  (Reply All does
work with Outlook 2016.)

--Karl

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