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What happens if you start Outlook in safe mode?
Also, have you deleted the profile?
I know, normal stuff. However it is these things which I am
getting used to. Safe mode will generally indicate where the
problem may lie. It could be an add on or needing a navpane reset.
I've had all of these errors. :-/
Do you have Eset installed at all? As much as I like Eset, it
causes untold problems with Outlook, Windows 10 and MAPI. Only
when the program gets upgraded though. Uninstall and reinstall
usually fixes it.
On 6/07/2017 3:42 PM, Paul_Dudley
wrote:
We have CommuniGate Pro server version
6.1.16, running on a Red Hat linux server. We have a Windows
10 laptop PC, running Windows version 10.0.15063.296 (released
early May) and Outlook 2013.
The client MAPI version is 1.54.12.11
(dated Nov 21st 2016 on the CommuniGate FTP site).
As soon as we try to start Outlook it
crashes. This also happens with Outlook 2010 on this PC. There
is an error which appears in the Event Viewer log which
reports a fault with combase.dll
The only way we have been able to get
Outlook to run is to bypass the MAPI connector and use either
standard IMAP or ActiveSync.
However when using ActiveSync the
subscribed folders do not appear.
Has anyone else had this issue?
Regards
Paul Dudley
IT Operations
ANL Container Line
pdudley@anl.com.au
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