Mailing List CGatePro@mail.stalker.com Message #104589
From: Brian Turnbow <b.turnbow@twt.it>
Subject: RE: R: Failed to route error
Date: Thu, 7 Nov 2013 20:00:40 +0000
To: CGatePro@mail.stalker.com <CGatePro@mail.stalker.com>
You need to go to low level on signals.
You can also change sip and xmpp to see the packets coming im

Regards

Brian


Inviato dal telefono Android mediante TouchDown (www.nitrodesk.com)

-----Original Message-----
From: Robert Opalko [opalko@oxfordms.net]
Received: Giovedý, 07 Nov 2013, 20:10
To: CommuniGate Pro Discussions [CGatePro@mail.stalker.com]
Subject: Re: R: Failed to route error

Brian, thanks, I cranked the router logging all the way up and see no
more information.  I'm not sure what other logging would be necessary to
capture the info?

Regards,
Robert Opalko
City of Oxford

On 11/7/2013 11:17 AM, Brian Turnbow wrote:
> Hi Robert,
>
> Your server is receiving something for 'roger.bacon@fncpark.com' from somewhere and declining to route it as the user is unknown.
> As it is a signal it could be sip IM  etc. but not an email, hence you don't receive an email.
> If you filter  SIGNAL-000480 in the logs it should/may show more info for  the session.
> You  may need to  change debug levels and capture a new session to see more.
>
> HTH
>
> Brian
>
>
>
>
>> -----Messaggio originale-----
>> Da: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] Per
>> conto di Robert Opalko
>> Inviato: giovedý 7 novembre 2013 16:37
>> A: CommuniGate Pro Discussions
>> Oggetto: Re: Failed to route error
>>
>> After a little more investigation, the only other reference I have found to
>> accounts causing messages like this (there are more), is in the
>> CommuniGate/Directory folder.  Specifically:
>>
>> Main.data:781:201:773:101="roger.bacon" 3=none 1003=oxfordms.net
>> 4=none
>> Main.updates:A000000296:811:201:1:101="roger.bacon"     3=none
>> 1003=oxfordms.net       4=none
>> Main.updates:A000000298:812:201:162:101="roger.bacon"   3=none
>> 1003=oxfordms.net       4=none
>>
>> I'm not even sure I understand what these files are or if this is this where the
>> error is coming from?  Can I safely remove these entries?
>>
>> Regards,
>> Robert Opalko
>> City of Oxford
>>
>> On 11/6/2013 7:30 AM, Robert Opalko wrote:
>>> Hello,
>>>
>>> after deleting some old, inactive accounts, I am seeing error messages
>>> in the CGPro system log such as:
>>>
>>> 07:21:48.356 1 ROUTER SYSTEM: 'roger.bacon@fncpark.com' rejected.
>>> Error Code=unknown user account
>>> 07:21:48.356 1 SIGNAL-000480 failed to route roger.bacon@fncpark.com.
>>> Error Code=unknown user account
>>>
>>> I have looked in the queue, incoming messages both internally and
>>> externally and verified no messages are being sent to that address.
>>> (I'm also seeing a SIGNAL--000452 message as well - same error).  I
>>> create a forwarder account in the same name, "roger.bacon@fncpark.com"
>>> to my own account and the messages go away, however no email is
>>> delivered.  Turn off the forwarder and the messages reappear.  I can
>>> find no reference to this address anywhere else on the server.
>>>
>>> What's going on here?
>>>
>>> Regards,
>>> Robert Opalko
>>> City of Oxford
>>>
>>>
>>>
>> ##########################################################
>> ###
>>> This message is sent to you because you are subscribed to  the mailing
>>> list <CGatePro@mail.stalker.com>.
>>> To unsubscribe, E-mail to: <CGatePro-off@mail.stalker.com> To switch
>>> to the DIGEST mode, E-mail to <CGatePro-digest@mail.stalker.com>
>>> To switch to the INDEX mode, E-mail to
>>> <CGatePro-index@mail.stalker.com> Send administrative queries to
>>> <CGatePro-request@mail.stalker.com>
>>
>> ##########################################################
>> ###
>> This message is sent to you because you are subscribed to
>>    the mailing list <CGatePro@mail.stalker.com>.
>> To unsubscribe, E-mail to: <CGatePro-off@mail.stalker.com> To switch to the
>> DIGEST mode, E-mail to <CGatePro-digest@mail.stalker.com>
>> To switch to the INDEX mode, E-mail to <CGatePro-index@mail.stalker.com>
>> Send administrative queries to  <CGatePro-request@mail.stalker.com>
>
> ---
> This e-mail is intended only for the addressee named above.
> As this e-mail may contain confidential or privileged information,
> if you are not the named addressee, you are not authorized to retain, read,
> copy or disseminate this message or any part of it.
>  
> Please consider your environmental responsibility before printing this e-mail.
>
>
> #############################################################
> This message is sent to you because you are subscribed to
>    the mailing list <CGatePro@mail.stalker.com>.
> To unsubscribe, E-mail to: <CGatePro-off@mail.stalker.com>
> To switch to the DIGEST mode, E-mail to <CGatePro-digest@mail.stalker.com>
> To switch to the INDEX mode, E-mail to <CGatePro-index@mail.stalker.com>
> Send administrative queries to  <CGatePro-request@mail.stalker.com>


#############################################################
This message is sent to you because you are subscribed to
  the mailing list <CGatePro@mail.stalker.com>.
To unsubscribe, E-mail to: <CGatePro-off@mail.stalker.com>
To switch to the DIGEST mode, E-mail to <CGatePro-digest@mail.stalker.com>
To switch to the INDEX mode, E-mail to <CGatePro-index@mail.stalker.com>
Send administrative queries to  <CGatePro-request@mail.stalker.com>


This e-mail is intended only for the addressee named above.

As this e-mail may contain confidential or privileged information,

if you are not the named addressee, you are not authorized to retain, read,

copy or disseminate this message or any part of it.   

 

Please consider your environmental responsibility before printing this e-mail

Subscribe (FEED) Subscribe (DIGEST) Subscribe (INDEX) Unsubscribe Mail to Listmaster