Mailing List CGatePro@mail.stalker.com Message #103754
From: David Brookfield <david.brookfield@city-support.co.uk>
Subject: Re: iphone, activesync & calendars
Date: Tue, 27 Nov 2012 09:53:46 +0000
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Hi there click on folders and then mouse click the Calendar Icon you'll then see the options..

Sent from my iPad

On 27 Nov 2012, at 03:06, "Sergey" <7025169415@mail.ru> wrote:

From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] On Behalf Of Paul_Dudley
Sent: Tuesday, November 27, 2012 4:51 AM
To: CommuniGate Pro Discussions
Subject: Re: iphone, activesync & calendars

 

OK – further testing has revealed some more information. I created a new blank calendar in her account called Calendar2 and made that the default calendar. I created a calendar entry in Calendar2. I was then able to successfully synchronise the calendar called Calendar2 onto her iPhone via ActiveSync – so I know it is not a problem with her account nor her iPhone. I then moved all the calendar entries bar the latest one from Calendar to Calendar2, made Calendar the default calendar and tried to synchronise via ActiveSync from the iPhone to Calendar. It would not sync. I then remembered that her default calendar folder is shared to other staff. I then went back to my iPhone. My default calendar and my iPhone have been synchronising OK for the past few weeks via ActiveSync. I then shared my default calendar to another account – as soon as I did that my default calendar would no longer sync via ActiveSync. I removed the share from my default calendar however it still will not sync. I closed Outlook, removed my account.info file, logged in to my account via webmail to recreate the account.info file then tried to sync my default calendar to my iPhone via ActiveSync – still no go.

 

I restored back my account.info file from early this morning to another location on the server so I could compare it to how it looks now. I can see that now in the account.info file for the Calendar entry it has the extra parameters “NoSync=YES” and “NoSyncSeq=#296502975”. These were not in my account.info file this morning before I started testing. I closed Outlook, edited my current account.info file and removed these two parameters, however as soon as I try to sync my calendar from my iPhone they are put back in. I can see that the account.info file from the original account that we tried to fix also has these two parameters in their Calendar entry. Can anyone advise what the NoSync & NoSyncSeq parameters are, whether they are relevant to my problem, and how do I stop them from appearing in the account.info file.

 

--

Hello!

Please check while in WebUser Interface logged in by that user (with calendar problems) the following:

Calendar -> Folder Management (on the bottom) -> Identifier section -> Visible to Mobile Devices check box.

When this box is empty and I add some new Event, new attributes add to account.info of that user. For example,

Calendar = {Access={user2=ipcd;};BoxSeq=#1352437;Class=IPF.Appointment;Messages=#2; >>>>NoSync=YES;NoSyncSeq=#1352444;<<<<Oldest=#T22-11-2012_06:26:49;Size=#1812;UIDNext=#4;UIDValidity=#338109307;Unseen=#0;}; (without >>> <<<)

 

If you check out the check box and post a new Event the account.info will change to the following:

Calendar = {Access={user2=ipcd;};BoxSeq=#1352437;Class=IPF.Appointment;Messages=#3;>>>NoSyncSeq=#1352445;<<<Oldest=#T22-11-2012_06:26:49;Size=#2689;UIDNext=#5;UIDValidity=#338109307;Unseen=#0;};

 

So NoSync=YES; attr. disappeared, but NoSyncSeq=#1352445; still remains.

 

I’m not sure that it will let to sync such Calendar with iPhone (have not possibility to check at the moment).

Please let me know whether it help. If not, I’ll play around more

--

Sergey

 

Thanks for the advice however I cannot find the “Folder Management” option under Calendar when logged in to the account using webmail. I have tried two different web skins and two different accounts but the only options I can see are “Settings” and “Calendar” which up the top. I have also looked at the account using the WebAdmin interface. Can you please explain to me further where I will find the “Folder Management” option.

 

Thanks & Regards

Paul

 

Dear Paul,

 

I’ve tried all above with CGP 5.4.8

I used standard WebMail Interface URI like example.com:8100 and Basic Layout.

You may want to check a screenshots here: http://tinypic.com/r/29oh311/6 (just for reference). There are several screenshots sequence with red marks of interested items. Hope this helps.

Sincerely,

Sergey


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