Mailing List CGatePro@mail.stalker.com Message #103267
From: Fabrizio Amodio <f.amodio@twt.it>
Subject: R: [CGP-Update] [*] CommuniGate Pro 5.4.5 is released
Date: Wed, 2 May 2012 15:02:06 +0000
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Hello Frédéric,

See the post from the Tech Support... you must remove the lines from the French.data file.

<http://mail.stalker.com/Lists/CGatePro/Message/103261.html>


Fabrizio Amodio
IT Manager

TWT S.p.A. 


> -----Messaggio originale-----
> Da: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] Per
> conto di Frédéric Boudaud
> Inviato: mercoledì 2 maggio 2012 16:53
> A: CommuniGate Pro Discussions
> Oggetto: Re: [CGP-Update] [*] CommuniGate Pro 5.4.5 is released
>
> Thanks Juergen, it rocks now !!!
>
> I change the french.data file from
>
>   ProntoVersion = "4.4";
>    ProntoRevision = "5092";
>    ProntoVersionName = "4.4";
>
> to
>
>    ProntoVersion = "4.5";
>    ProntoRevision = "5270";
>    ProntoVersionName = "4.5";
>
> Then restart CGate...
>
> Best Regards
>
>
> Le Wed, 02 May 2012 13:49:42 +0200
>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> > oh, thats something different .. good info .. french.data is the
> >problem :-)
> > there, search for version. it'll contain 4.4
> > --
> > Best Regards
> >
> > Juergen
> >
> > VOIP / SIP / IM: juergenp@core.at
> > TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >
> > ** Cloud Communication Technologies and Unified Communications ***
> >
> > pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> ><gpg@cacert.org>
> > Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >
> >
> >>>>  thug nature  <<<
> >
> > On Wed, 02 May 2012 07:50:55 +0100
> >  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >  hello Juergen,
> >
> >  I thank you for your help, but nothing helps... I have no
> > custom skins at all (all checked like you say in your last
> > mail).
> >  I removed CGate and install it again with rpm -e and rpm
> > -i.... It doesn't help : the same error : "Vous utilisez
> > Pronto 4.5 tandis que localhost a Pronto 4.4."
> >
> >  Perhaps something todo with the french version ??
> >
> >  Best regards.
> >Fred
> >
> >  Le Tue, 01 May 2012 11:12:10 +0200
> >   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >> hi,
> >>
> >> my opinion is , that you have created a webskin file somewhere.
> >> i installed that package now on a testserver, having no problems at
> >>all.
> >> as it is a flash-app it could also be that a zip archive containing
> >>flash-stuff in a webskin was not overwritten
> >> or maybe the frameworkfiles coming with the flex app are from an old
> >>version you installed before.(frameworkxxx)
> >> check your data folder for the directoryname "Pronto4" if found -
> >>remove the contents.
> >> if you use custom styles  you can leave favicon.ico and login*.png
> >>and some asset files - if you have created some.
> >>
> >> to check for custom skin files in that domain you can login with
> >>postmaster into web-pronto4. goto files - public and then
> >>$DomainSkins (and $ServerSkins - if you are logged in into the main
> >>domain). those directory contains skin-files. check for "Pronto4" and
> >>"$unnamed$". if found - clear the contents.
> >>
> >> i f that also does not help, uninstall cgp.
> >> rpm -e CGatePro-Linux
> >> clear program folder if still exists.
> >> rpm -e and then rpm -i  should be used for installation (updating
> >>won#t be good in general)
> >> download pronto.exe from the server again.
> >> install pronto. this should work then :-)
> >>
> >>
> >> --
> >> Best Regards
> >>
> >> Juergen
> >>
> >> VOIP / SIP / IM: juergenp@core.at
> >> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>
> >> ** Cloud Communication Technologies and Unified Communications ***
> >>
> >> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >><gpg@cacert.org>
> >> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>
> >> On Tue, 01 May 2012 08:56:30 +0100
> >>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>  Same Problem. I don't think the problem is on the client
> >> side....
> >>  It's says on the client "You use Pronto 4.5 while the
> >> server has Pronto 4.4".
> >>  It works without problem with the webinterface
> >> application : under Parameters I see the right version
> >> "CommuniGate Pronto! 4.5".
> >>  Best Regards
> >>  fred
> >>
> >>  Le Mon, 30 Apr 2012 22:12:44 +0200
> >>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >>> hi,
> >>>
> >>> try following:
> >>> uninstall pronto
> >>> clear the following-folder in windows .. (for example winows 7 path)
> >>> C:\Users\xxx\AppData\Roaming\com.communigate.pronto
> >>> you could also delete the com.communigate.pronto completely
> >>> check if the folder C:\Program Files (x86)\Pronto! Pro still exists
> >>>- if yes - delete it.. (on 32 bit windows C:\Program Files\Pronto!
> >>>Pro)
> >>>
> >>>
> >>> reinstall pronto.
> >>>
> >>> you can find out if there is a package-problem with opening pronto
> >>>in the browser and checking the version running there.
> >>>
> >>> kr
> >>>
> >>>
> >>> --
> >>> Best Regards
> >>>
> >>> Juergen
> >>>
> >>> VOIP / SIP / IM: juergenp@core.at
> >>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>>
> >>> ** Cloud Communication Technologies and Unified Communications ***
> >>>
> >>> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >>><gpg@cacert.org>
> >>> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>>
> >>> On Mon, 30 Apr 2012 18:04:35 +0100
> >>>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>>  I didn't find anything. (exe or air files). I have no
> >>> domain skins.
> >>>  Are you sure the version is the correct one in the
> >>> package file ? I found the string "4.4" in the following
> >>> files :
> >>>  - pronto4.dmg
> >>>  - pronto4.exe
> >>>  - libs.swf
> >>>  Best Regards
> >>>Fred
> >>>
> >>>
> >>>  Le Mon, 30 Apr 2012 15:43:19 +0200
> >>>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >>>> maybe you have some air-apps in the unnamed skin.
> >>>> on linux try a find for .air and . exe.
> >>>> if you find them in the data-folder, remove it - better remove the
> >>>>skin for that domain.
> >>>> --
> >>>> Best Regards
> >>>>
> >>>> Juergen
> >>>>
> >>>> VOIP / SIP / IM: juergenp@core.at
> >>>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>>>
> >>>> ** Cloud Communication Technologies and Unified Communications
> ***
> >>>>
> >>>> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >>>><gpg@cacert.org>
> >>>> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>>>
> >>>> On Mon, 30 Apr 2012 14:17:45 +0100
> >>>>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>>>  Hello,
> >>>>
> >>>>  I didn't customized anything. Which files and directories
> >>>> do you mean ?
> >>>>
> >>>>  Best Regards
> >>>>Fred
> >>>>
> >>>>  Le Mon, 30 Apr 2012 12:51:42 +0200
> >>>>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >>>>> remove the files from the custom skin
> >>>>> --
> >>>>> Best Regards
> >>>>>
> >>>>> Juergen
> >>>>>
> >>>>> VOIP / SIP / IM: juergenp@core.at
> >>>>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>>>>
> >>>>> ** Cloud Communication Technologies and Unified Communications
> ***
> >>>>>
> >>>>> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >>>>><gpg@cacert.org>
> >>>>> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0
> FD58
> >>>>>
> >>>>> On Mon, 30 Apr 2012 11:36:21 +0100
> >>>>>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>>>>  Hello,
> >>>>>
> >>>>>  After the upgrade on linux, downloading the new ProntoPro
> >>>>> 4.5 and installing it on windows, it says that the server
> >>>>> as always the 4.4 version and doesn't want to start.
> >>>>>  Any help ?
> >>>>>Fred
> >>>>>
> >>>>>
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> >>>>
> >>>>  Web:
> >>>>   http://www.iledarz.fr
> >>>>  Email:
> >>>>  - Home    bounty@bounty.dyndns.org
> >>>>  - Real    fboudaud@web.de
> >>>
> >>>  Web:
> >>>   http://www.iledarz.fr
> >>>  Email:
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> >>>  - Real    fboudaud@web.de
> >>>
> >>>
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> >>  Email:
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> >>  - Real    fboudaud@web.de
> >>
> >>
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> >
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> >  Email:
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> >  - Real    fboudaud@web.de
> >
> >
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> Email:
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> - Real    fboudaud@web.de
>
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