Mailing List CGatePro@mail.stalker.com Message #103259
From: Fabrizio Amodio <f.amodio@twt.it>
Subject: R: [CGP-Update] [*] CommuniGate Pro 5.4.5 is released
Date: Wed, 2 May 2012 08:12:47 +0000
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Hello,

I think you must check all string.*.data file and check the string ProntoVersion:

root@cgp1 /opt/CommuniGate/WebSkins/Pronto4 # grep ProntoVersion *.data
chinese.data:  ProntoVersionIncompatibleInfo = "您正在运行 Pronto ^0,但 ^1 上已经安装 Pronto ^2。";
french.data:    ProntoVersion = "4.4";
french.data:    ProntoVersionName = "4.4";
french.data:    ProntoVersionIncompatibleInfo = "Vous utilisez Pronto ^0 tandis que ^1 a Pronto ^2.";
japanese.data:  ProntoVersionIncompatibleInfo = "^1 は、Pronto ^2 がインストールされていますが、Pronto ^0 が起動されています";
russian.data:   ProntoVersionIncompatibleInfo = "Вы пытаетесь запустить Pronto ^0 в то время как на ^1 установлена Pronto ^2";
spanish.data:   ProntoVersion = "4.1";
spanish.data:   ProntoVersionName = "4.1";
spanish.data:   ProntoVersionIncompatibleInfo = "Estás ejecutando Pronto ^0 siendo que ^1 tiene Pronto ^2 instalado.";
strings.data:   ProntoVersion = "4.5";
strings.data:   ProntoVersionName = "4.5+Beta";
strings.data:   ProntoVersionIncompatibleInfo = "You are running Pronto ^0 while ^1 has Pronto ^2 installed.";

all the string ProntoVersion (except string.data) are wrong....

all the language file must don't have this string ... in that case the content of string.data is always loaded.

I think this is a forgetfulness of the developer.

Fabrizio Amodio
IT Manager

TWT S.p.A. 

> -----Messaggio originale-----
> Da: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] Per
> conto di Frédéric Boudaud
> Inviato: mercoledì 2 maggio 2012 08:51
> A: CommuniGate Pro Discussions
> Oggetto: Re: [CGP-Update] [*] CommuniGate Pro 5.4.5 is released
>
> hello Juergen,
>
> I thank you for your help, but nothing helps... I have no custom skins
> at all (all checked like you say in your last mail).
> I removed CGate and install it again with rpm -e and rpm -i.... It
> doesn't help : the same error : "Vous utilisez Pronto 4.5 tandis que
> localhost a Pronto 4.4."
>
> Perhaps something todo with the french version ??
>
> Best regards.
> Fred
>
> Le Tue, 01 May 2012 11:12:10 +0200
>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> > hi,
> >
> > my opinion is , that you have created a webskin file somewhere.
> > i installed that package now on a testserver, having no problems at
> >all.
> > as it is a flash-app it could also be that a zip archive containing
> >flash-stuff in a webskin was not overwritten
> > or maybe the frameworkfiles coming with the flex app are from an old
> >version you installed before.(frameworkxxx)
> > check your data folder for the directoryname "Pronto4" if found -
> >remove the contents.
> > if you use custom styles  you can leave favicon.ico and login*.png
> >and some asset files - if you have created some.
> >
> > to check for custom skin files in that domain you can login with
> >postmaster into web-pronto4. goto files - public and then
> >$DomainSkins (and $ServerSkins - if you are logged in into the main
> >domain). those directory contains skin-files. check for "Pronto4" and
> >"$unnamed$". if found - clear the contents.
> >
> > i f that also does not help, uninstall cgp.
> > rpm -e CGatePro-Linux
> > clear program folder if still exists.
> > rpm -e and then rpm -i  should be used for installation (updating
> >won#t be good in general)
> > download pronto.exe from the server again.
> > install pronto. this should work then :-)
> >
> >
> > --
> > Best Regards
> >
> > Juergen
> >
> > VOIP / SIP / IM: juergenp@core.at
> > TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >
> > ** Cloud Communication Technologies and Unified Communications ***
> >
> > pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> ><gpg@cacert.org>
> > Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >
> > On Tue, 01 May 2012 08:56:30 +0100
> >  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >  Same Problem. I don't think the problem is on the client
> > side....
> >  It's says on the client "You use Pronto 4.5 while the
> > server has Pronto 4.4".
> >  It works without problem with the webinterface
> > application : under Parameters I see the right version
> > "CommuniGate Pronto! 4.5".
> >  Best Regards
> >  fred
> >
> >  Le Mon, 30 Apr 2012 22:12:44 +0200
> >   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >> hi,
> >>
> >> try following:
> >> uninstall pronto
> >> clear the following-folder in windows .. (for example winows 7 path)
> >> C:\Users\xxx\AppData\Roaming\com.communigate.pronto
> >> you could also delete the com.communigate.pronto completely
> >> check if the folder C:\Program Files (x86)\Pronto! Pro still exists
> >>- if yes - delete it.. (on 32 bit windows C:\Program Files\Pronto!
> >>Pro)
> >>
> >>
> >> reinstall pronto.
> >>
> >> you can find out if there is a package-problem with opening pronto
> >>in the browser and checking the version running there.
> >>
> >> kr
> >>
> >>
> >> --
> >> Best Regards
> >>
> >> Juergen
> >>
> >> VOIP / SIP / IM: juergenp@core.at
> >> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>
> >> ** Cloud Communication Technologies and Unified Communications ***
> >>
> >> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >><gpg@cacert.org>
> >> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>
> >> On Mon, 30 Apr 2012 18:04:35 +0100
> >>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>  I didn't find anything. (exe or air files). I have no
> >> domain skins.
> >>  Are you sure the version is the correct one in the
> >> package file ? I found the string "4.4" in the following
> >> files :
> >>  - pronto4.dmg
> >>  - pronto4.exe
> >>  - libs.swf
> >>  Best Regards
> >>Fred
> >>
> >>
> >>  Le Mon, 30 Apr 2012 15:43:19 +0200
> >>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >>> maybe you have some air-apps in the unnamed skin.
> >>> on linux try a find for .air and . exe.
> >>> if you find them in the data-folder, remove it - better remove the
> >>>skin for that domain.
> >>> --
> >>> Best Regards
> >>>
> >>> Juergen
> >>>
> >>> VOIP / SIP / IM: juergenp@core.at
> >>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>>
> >>> ** Cloud Communication Technologies and Unified Communications ***
> >>>
> >>> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >>><gpg@cacert.org>
> >>> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>>
> >>> On Mon, 30 Apr 2012 14:17:45 +0100
> >>>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>>  Hello,
> >>>
> >>>  I didn't customized anything. Which files and directories
> >>> do you mean ?
> >>>
> >>>  Best Regards
> >>>Fred
> >>>
> >>>  Le Mon, 30 Apr 2012 12:51:42 +0200
> >>>   "Juergen P. [core]" <juergenp@core.at> a écrit:
> >>>> remove the files from the custom skin
> >>>> --
> >>>> Best Regards
> >>>>
> >>>> Juergen
> >>>>
> >>>> VOIP / SIP / IM: juergenp@core.at
> >>>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
> >>>>
> >>>> ** Cloud Communication Technologies and Unified Communications
> ***
> >>>>
> >>>> pub 1024D/65D0FD58 2003-07-11 CA Cert Signing Authority (Root CA)
> >>>><gpg@cacert.org>
> >>>> Key fingerprint = A31D 4F81 EF4E BD07 B456 FA04 D2BB 0D01 65D0 FD58
> >>>>
> >>>> On Mon, 30 Apr 2012 11:36:21 +0100
> >>>>  "Frédéric Boudaud" <fboudaud@web.de> wrote:
> >>>>  Hello,
> >>>>
> >>>>  After the upgrade on linux, downloading the new ProntoPro
> >>>> 4.5 and installing it on windows, it says that the server
> >>>> as always the 4.4 version and doesn't want to start.
> >>>>  Any help ?
> >>>>Fred
> >>>>
> >>>>
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> >>>  - Real    fboudaud@web.de
> >>
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