Mailing List CGatePro@mail.stalker.com Message #103044
From: Marcel Hochuli <mhochuli@a-f.ch>
Subject: Re: Attach Files to E-Mail via Pronto! - Error #2038
Date: Sat, 25 Feb 2012 15:15:55 +0000
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
I will try that, too.

Thanks
Marcel

_______________________________________



Am 25.02.2012 um 01:22 schrieb Juergen P. [core]:

> hello marcel,
>
> today i've heard from some of my clients that they have had the same problem when using pronto in a browser.
> i told them to use pronto on air. now everything works fine. ok that is not a solution but a nice workaround.
> furthermore users get used to pronto pro :-)
>
> seems to be a bug, yes. please try the standalone version  and let us know if it works.
>
> thanx
>
> Juergen
>
>
> --
> Best Regards
>
> Juergen
>
> VOIP / SIP / IM: juergenp@core.at
> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
>
> On Fri, 24 Feb 2012 16:11:29 +0000
> Marcel Hochuli <mhochuli@a-f.ch> wrote:
> I tought this is a flash error. But I think on the
> programmers side (CGP has to fix it).
>  We use the newest flash / browser installation.
>  And: it works on another CGP-Server!
>   Marcel
>  _______________________________________
>    Am 22.02.2012 um 19:00 schrieb Juergen P. [core]:
>
>> that error 2038 is a adobe air/flash error-number. you can find the description of that @ the adobe support.
>> please check also flash version and plugins have been updated.
>> having installed the latest adobe-SW and browsers should solve the problem completely.
>> thx
>> --
>> Best Regards
>> Juergen
>> VOIP / SIP / IM: juergenp@core.at
>> TEL: +43 676 30 592 44  / +43 1 236 46 60 101
>> On Wed, 22 Feb 2012 17:54:10 +0100
>> MickaŽl Maillot <mickael.maillot@gmail.com> wrote:
>> same here only on https.
>> 2012/2/22 Marcel Hochuli <mhochuli@a-f.ch>
>>> I have this problem on an installation within one customer. Other
>>> installation and our own don't have this problem.
>>> In CGP 5.3.2 and 5.4.4 / Pronto 3 attaching a file will generate this
>>> error:
>>> ioErrorHandler: DSC00038.JPG event: [IOErrorEvent type="ioError"
>>> bubbles=false cancelable=false eventPhase=2 text="Error #2038"]
>>> In CGP 5.4.4 / Pronto 4 attaching a file will generate this error:
>>> Error #2038
>>> The proxy-safe mode does not have any impact.
>>> html-Webmail works correctly.
>>> Any news on this?
>>> Marcel
>>> +---
>>> mailto:mhochuli@a-f.ch <mhochuli@a-f.ch>
>>> otherto:noway@a-f.ch
>>> _______________________________________
>>> Am 15.03.2011 um 16:41 schrieb Ing. Mag. Joachim Stampfer:
>>> I solved the Problem:
>>> This problem occurs, because i use a Proxy-Server.
>>> If i select the proxy-safe mode or turn off the proxy settings, Pronto!
>>> works fine.
>>> thx ;-)
>>> 2011/3/15 Ing. Mag. Joachim Stampfer <joachim.stampfer@gmail.com>
>>>> Following Problem is facing me:
>>>> If I upload or download files, also attachments of emails, mostly an
>>>> Error #2038 occurs and the connection is broken.
>>>> I have tried it with different browsers (Firefox, Chrome, IE), but it
>>>> doesnīt work.
>>>> Firstly i thought that this is a problem with the german Umlaute. But i
>>>> can find this behavior on files without special characters, too.
>>>> It makes no difference wheter the file big or very small.
>>>> The original webmail works fine.
>>>> I am using the latest version of Pronto! and Communigate Server.
>>>> has anybody a solution for this problem?
>>>> thx in advice
>>>> J
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