Mailing List Message #102265
From: Paul_Dudley <>
Subject: FW: Cached deleted messages
Date: Fri, 15 Jul 2011 11:26:45 +1000
To: CommuniGate Pro Discussions <>
X-Mailer: CommuniGate Pro MAPI Connector

Thanks Nicolas but it appears that this link only refers to Exchange mail servers or purely IMAP connections. I have checked and I don’t have the Purge option under Edit.

I have also looked under all the other Toolbar options and the Purge option does not appear anywhere.


These cached emails eventually disappear so there must be reason. We do stop and restart the CommuniGate service at 4 am every Sunday morning, maybe that has something to do with it.



Thanks & Regards





That link may help you:

under "Automatically purge the deleted items".


Nicolas Hatier, ing. <>
Niversoft idées logicielles -

On 2011-07-14 19:22, Paul_Dudley wrote:

We are using version 5.2.19 on a Red Hat linux server. Clients are either Outlook 2007 or 2003.


I see that messages deleted by Outlook seem to remain cached on the server in the folder they were deleted from – you can see them when you login via webmail and there is even an option to undelete them. All staff have their account set to delete the message (not just mark for deletion) and move the message to the Trash folder. The cached deleted messages remain there even after staff close and restart Outlook.


This plays havoc with staff whose usage is up at their quota limit. Is there a way to clear these cached messages more quickly or a setting to set to stop this caching?  


Thanks & Regards



Paul Dudley

Senior IT Systems Administrator

ANL Container Line Pty Limited




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